The Hospitality Sector is a customer-focused and service-oriented industry. It is concerned with providing products and services to people, resulting in assisting in recreation and supporting the well-being of people. The hospitality sector target is on the changing needs of the individuals as well as on serving the purpose of providing people with different means of time spending and entertainment.
Hotels are a fundamental part of the hospitality industry, have experienced significant changes over the last decade. But “COVID-19”, brought an unpredictable situation that brought almost everybody to their knees, making everybody helpless. But they were fighting, and we saw that.
The Internet proved to be a strong platform that helped them change the way they used to communicate and the way they used to do business. It acted as a savior in that situation where they were hopeless. It gives a push to withstand the difficulties and fight by helping them through creative ideas of creating awareness about your business without any geographical boundation and offering innovation in your business.
The Hospitality Sector has always been among the first to capitalize on new technologies. So, we bring here amazing technologies to brighten up the businesses and can furthermore boost the normal working of the business activities such as AI
Use of big data and virtual assistant
Use of AR, for delivering exceptional booking experience
Use of IoT, to make smart rooms for delivering exceptional comfort and convenience to the guests
IWCN provides a unique collaboration of technologies as you believe in innovation and, we are the ones who begin with innovation. And as the hospitality sector is all about being customer-focused and service-oriented.
With us you can provide customers with new experiences to maintain long-term relationships with customers through virtual reality and furthermore offering a personalized service tailored to the customer, mobile-friendly Websites, Apps, and many more.
You can tap into an increasingly international market using data, and can be heard in every corner of the world. Also, get all the insights information that you need to know with the use of technical information and can better have trend predictions based on customer behavior.
Apart from this, we all know approximately more than 85% of international tourists and not only them but also locals use a mobile device during their travel for their hotel bookings as they are unaware about the location and online presence matters a lot and even 88% of the hotel guests wish to have a mobile application that can deliver them a personalized experience. In today's time, it's all about your digital face that matters, and hospitality companies are taking different approaches to drive growth.